Q
What delivery methods are available for road marking machines?
We offer multiple delivery options including sea freight, air freight, and express courier services, depending on the order quantity and destination. Our team will recommend the most cost-effective and timely shipping solution based on your requirements.
Q
How long does delivery usually take?
Standard delivery time is typically 15–30 business days after order confirmation and payment. Delivery timelines may vary depending on the destination country and chosen shipping method. Expedited options are available upon request.
Q
Do you provide after-sales service and technical support?
Yes. We provide comprehensive after-sales support including installation guidance, operation training, and remote technical assistance. Our dedicated service team is available to resolve any issues you encounter after delivery.
Q
Is the road marking machine inspected before shipment?
Absolutely. Every machine undergoes a strict quality inspection and functional testing before it leaves our facility. We ensure each unit meets the required standards so that it operates reliably upon arrival.
Q
What packaging is used to protect the machines during transport?
Machines are securely packed using reinforced wooden crates and protective foam padding to prevent damage during transit. All packaging is designed to meet international export standards for safe long-distance transportation.
Q
Can you assist with customs clearance documentation?
Yes, we provide a complete set of shipping and customs documents including the commercial invoice, packing list, certificate of origin, and other required paperwork to ensure smooth customs clearance in your country.
HME Machinery
